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General Information

Secure Online Ordering

When you place an order online, all the payment details you enter are encrypted using SSL technology before being sent over the Internet. This is the standard method for online shopping to prevent your personal information from being copied or intercepted while being transferred to our computer. On receipt of your order you will be transfered to the WorldPay online credit card payment facility. Your order details are stored in a secure IBM Lotus Domino database to keep them safe from hackers, and your credit card details are not held as clear text on any web site or computer connected directly to the Internet.

Offline Ordering

If you are not happy about using our secure online ordering facility we can accept your order by telephone. Simply complete and submit the online order form then call us on 08456 44 70 44 to arrange payment either by credit card or cheque. Cheques should be made payable to Mini Model Shop and sent to: Mini Model Shop, 11 Riverside, Sir Thomas Longley Road, Medway City Estate, Strood, Kent, ME2 4DP. Items purchased by cheque will not be despatched until the funds clear.

* Warning *
These items ARE NOT TOYS. The models available on this website are NOT intended for use by children under the age of 8. The models can contain small parts and certain features are extremely delicate. If you have any concerns regarding this warning, please call us on 01634 718190.

Pre-Orders

Some items are available to be pre-ordered. In order to pre-order an item, payment must be made in full. Wherever possible, we will specify an approximate delivery date. If you pre-order an item we will contact you prior to despatch. Once we have received the item in our warehouse we will despatch it to you the following working day.

Available to Order

Some items we are still waiting to receive from our suppliers and we are expecting to receive these within 2-3 weeks (sometimes sooner). If this is the case, this will be highlighted on the product page and an estimated despatch date will be given.

Back Orders

Items we display as 'in stock' are in our warehouse ready to be despatched. Our website however can be up to half an hour behind the stock level system. If by coincidence you order an item that has sold out in the last half hour the item you purchased will be placed on back-order and despatched as soon as it arrives. You will be e-mailed with the option to cancel your order if you would rather not wait, in which case your credit card will be immediately refunded.

Representation

Although every effort is made to provide a detailed description of each item, this is only meant as a guide and we cannot be held responsible for inaccurate information. Item pictures and photos shown on this website should be used as a guide only, as true colour representation is not guaranteed.

VAT Charges

Orders are subject to VAT at 20%. VAT is included in all prices listed on the web site.

Privacy

Mini Model Shop will not disclose your personal details to any third party.

Who Are We

Minimodelshop.com (Mini Model Shop) is a trading name of Effective Web Solutions Limited registered in the UK number 7281565. Registered address: 11 Riverside, Sir Thomas Longley Road, Strood, Kent, ME2 4DP.

WEEE Regulations

The Waste Electrical and Electronic Equipment (WEEE) Directive is now UK law. The legislation aims to make producers pay for the collection, treatment and recovery of waste electrical equipment. The regulations also mean that suppliers of equipment like high street shops and internet retailers must allow consumers to return their waste equipment free of charge. The amount of WEEE we throw away is increasing by around 5% each year, making it the fastest growing waste stream in the UK. Recycling reduces the environmental and health risks associated with sending electrical goods to landfill. We are obliged under these regulations to offer our customers free take-back of their WEEE on a like-for-like basis when they buy a new Electrical or Electronic product from us. Customers must return their like-for-like WEEE item to us within 28 days of purchasing their new item. Under the WEEE Regulations, all new electrical goods should be marked with the crossed-out wheeled bin symbol and be disposed of separately from normal household waste. Please be aware that you are responsible for the cost of returning the item to us.

Terms and Conditions of Website Use

Important: You must read the terms and conditions of this agreement before accessing and using the Website. By accessing and using the Website you agree to be bound by the terms and conditions set out below. If you do not wish to be bound by these terms and conditions you may not access or use the Website.

Copyright Notice

Unless otherwise stated, the copyright and any other rights in all material on this site are owned by Effective Web Solutions Limited (hereinafter called "Effective Web"). You are permitted to print and download extracts from this site on the following basis:

  1. Use of documents and related graphics on this site is for information and/or personal use only;
  2. Any copies of these pages saved to disk or to any other storage medium may only be used for subsequent viewing purposes or to print extracts for personal use;
  3. No documents or related graphics on this site are to be modified in any way;
  4. Graphics on this site are not to be used separately from the accompanying text;
  5. Effective Web's copyright notice (ie: Copyright ©) must appear in all copies;
  6. No part of this site may be reproduced or stored in any other Web Site or included in any public or private electronic retrieval system or service without Effective Web's prior written permission.

Any rights not expressly granted in these Terms are reserved.

Sites linked from the Mini Model Shop Website

Effective Web accepts no responsibility for the content of any site to which a hypertext link from this site exists. Such links are provided for your convenience on an "AS IS" basis with no warranty, express or implied, for the information provided within them.

Effective Web does not intend links of the Mini Model Shop Website to be referrals or endorsements of the linked entities, and such links are provided for convenience only. Users assume sole responsibility for use of third party links.

Provision of links to the Mini Model Shop Website

To contribute an external link to the Mini Model Shop Website you must agree to abide by the following terms and conditions:

  1. The content of the Web Site is relevant to the work of Mini Model Shop
  2. The provider of the external link accepts full responsibility or liability for the content or materials available on their website
  3. Any external link may be removed from the Mini Model Shop Website without notice or explanation at the discretion of Effective Web.

Whilst Effective Web endeavours to ensure that this site is normally available 24 hours a day, Effective Web will not be liable if for any reason the site is unavailable at any time or for any period.

Access to this site may be suspended temporarily or permanently and without notice.

Virus Protection

Effective Web makes every effort to check and test material at all stages of production. It is always wise for users to run an anti-virus program on all material downloaded from the Internet.

Effective Web cannot accept any responsibility for any loss, disruption or damage to your data or your computer system which may occur whilst using material off the Mini Model Shop Website.

Disclaimer

Effective Web has taken every care in the preparation of the content of this Website. The information made available at the Mini Model Shop Website is provided 'AS IS'. To the extent permitted by applicable law, Effective Web disclaims all warranties, express or implied, as to the accuracy of the information contained in any of the materials on this Website.

Effective Web does not intend the content of the Mini Model Shop Website to be referrals or endorsements of the listed companies.

The information included on the Mini Model Shop Website has been compiled from a variety of sources and is subject to change without notice.

Limitation of Liability

In no event shall Effective Web be liable (save where such liability cannot be limited or excluded by law) for any direct, indirect, punitive, incidental, special or consequential damages or losses arising out of or in any way connected with the delay in inability to use this web site, any information, products, and services obtained through this web site, or otherwise arising out of the use of this web site.

Choice of Law

These terms shall be governed by and construed in accordance with English Law.

If any of these terms should be determined to be illegal, invalid or otherwise unenforceable by reason of the laws of any state or country in which these terms are intended to be effective, then to the extent and within the juristiction which that term is illegal, invalid or unenforceable, it shall be severed and deleted from this clause and the remaining terms and conditions shall survive, remain in full force and effect and continue to be binding and enforceable.